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Privacy Policy

Effective Date: April 26, 2026


Introduction


As a globally integrated company, the business processes of Nexlence increasingly extend beyond the borders of any single country. This global nature requires not only internally available communication and information systems within Nexlence but also the processing, sharing, and use of various types of information worldwide, including information relating to identified or identifiable individuals (whether directly or indirectly) or individuals who can reasonably be identified from existing or reasonably obtainable information (“personal information”).


This Privacy Policy (“Privacy Policy”) describes the general principles underlying the specific practices adopted by Nexlence Technologies Pte. Ltd. (“Nexlence”, “the Company”, “we”, “us”, or “our”) regarding the collection, use, disclosure, storage, retention, disposal, access, transfer, and other forms of processing of personal information.


It is our policy to respect your privacy with respect to any information that we may process in the course of operating our Website(s). Therefore, we have created this Privacy Policy to help users of our Website and others interacting with us (“you” or “your”) understand how we process your personal information (“Data”). We are committed to protecting your privacy and data security while processing your information.


In this Privacy Policy, the term “Data” refers to all information we process about you and your use of our Website. “Data” is classified into different categories as defined in the section “Data We Process and How We Use It.” We may reference these categories individually, but when we use the term “Data,” we refer collectively to all categories described in this Privacy Policy. Given the nature of our Website, “Data” may also include information you collect, process, upload to the Website, or otherwise provide to us, including personal identifiers and potentially sensitive personal information. We rely on your compliance with our Website Terms (including this Privacy Policy) or any other applicable agreements with us, under which you represent and warrant that you have obtained all required permissions to process any information you upload to the Website.

The term “Data” does not include non-personal information or information that has been anonymized so that the individual is no longer identifiable (“Anonymized Data”). Anonymized Data may originate from Data. We own all rights to Anonymized Data and may use such data for any purpose without attribution or compensation.


Scope of this Privacy Policy

This Privacy Policy applies to all individuals who interact with our Website, specifically users of our Website. As different sections of this Privacy Policy apply to different categories of individuals and Data, we have attempted to clearly categorize the types of Data we process and how we process it. If you have any questions about this Privacy Policy or how we process your Data, please contact us at contact@nexlence.com


Description of the Website

Through the Website we operate, you may learn about the services or products we offer, submit inquiries to us, or request further information.


Legal Basis for Processing

Many jurisdictions require us to disclose the legal basis upon which we process your Data. These bases are explained throughout this Privacy Policy and in the section “Data We Process and How We Use It.” Generally, our legal basis for processing your Data is your specific consent or the contract you enter into with us.


By accessing or using our Website, you consent to our processing of your Data as described in this Privacy Policy. If we rely on your consent to process your Data, you may withdraw your consent at any time, and we will cease processing your Data. However, in some cases, withdrawal of consent may result in your partial or complete inability to access the Website. Withdrawal of consent does not affect our ability to use Anonymized Data for legitimate future business purposes.


Furthermore, if we process your Data on a different legal basis (for example, to comply with legal obligations or to preserve legal claims), withdrawal of consent will not restrict that processing.


When you enter into an agreement with us through the Website or by clicking “I Accept” or similar language online, we process your Data for purposes of performing the contract. In such cases, consent withdrawal is effective only when the contract purpose has been fulfilled and we have no legal obligation to retain such Data.


In all cases, we comply with applicable laws and cease processing Data once legal rights, obligations, or other valid bases expire.


Intended Users

The Website is intended for individuals aged 16 or older. We do not knowingly process Data from children under 16, except as necessary to provide the Website and only where permitted by law. If we discover that we have processed Data of a child under 16 (other than as permitted), we will take steps to delete such Data as required by applicable law. If you believe we have processed Data of a child under 16 in violation of this Privacy Policy, please contact us at contact@nexlence.com


A.Inquiry Data


Description of the Data:

“Inquiry Data” includes all information you input, submit, or provide to us for the purpose of inquiring about our services or products through the Website, unless otherwise specified. This includes information related to your use of the Website that belongs to you exclusively (excluding Usage Data defined below) and that is processed by the Website.


Inquiry Data includes any textual or other information you enter on the Website, including your name, company, contact information (phone, email), areas of interest, how you learned about us, areas of concern, specific needs, or questions.

Based on the Inquiry Data you provide, we may analyze your needs for commercial purposes and contact you using the provided contact information, or send you information about our services and products. If you enter a commercial relationship with us, your Inquiry Data may be used for such relationship.


Legal Basis for Processing:

Our legal basis for processing Inquiry Data includes:

(1)Performance of our contract with you and your consent

(2)Our obligation to provide the Website

(3)Our legitimate interest in improving the Website based on Inquiry Data


How We Use and Share It:

Inquiry Data is accessible to us, to you, and to a limited number of third parties that we use to provide and improve the Website. Any third party with whom we share Inquiry Data is obligated to maintain its confidentiality. We may also share Inquiry Data with third parties at your request.


We may also convert Inquiry Data into Anonymized Data during or after your agreement with us. Anonymized Data belongs exclusively to us and may be used for any purpose (including sale or sharing), as it is no longer considered “Data.” Even if we delete your Inquiry Data, we may retain derived Anonymized Data.


B.Usage Data


Description of the Data:

“Usage Data” includes information such as:

interaction data with the Website, including dates and times of any requests

timestamps of posted information, messages sent through the Website, and other interaction metadata (excluding content, which is categorized as Inquiry Data)

technical information, such as URLs, cookies, IP addresses, device type, unique device IDs, device attributes, network type (WiFi, 4G, LTE, Bluetooth), provider, network and device performance, browser type, language, digital experience–enabling information, mouse movements, scroll data, and GPS (only with your explicit permission)

browser detection data

permission management, OS version, and application version

movement sensor data generated by accelerometers, gyroscopes, or similar sensors when required for providing specific Website features


You may disable GPS or certain device features, but doing so may limit Website functionality.


Legal Basis for Processing:

Our legal basis for processing Usage Data includes:

(1)Performance of our contract with you and your consent

(2)Our obligation to provide the Website

(3)Our legitimate interest in improving the Website using Usage Data


How We Use and Share It:

Usage Data is accessible to us, to you, and to limited third parties used to provide and improve the Website. Any third party receiving Usage Data is obligated to maintain confidentiality. We may also share Usage Data at your request.


We may use Usage Data to improve the Website.


We may convert Usage Data into Anonymized Data during or after your agreement with us. Anonymized Data belongs exclusively to us and may be used for any purpose. Even if your Usage Data must be deleted, derived Anonymized Data may be retained.


Sharing Your Information


We may share your Data in the following ways:

According to your instructions: If you request that we provide your Data to a third party and the request aligns with the purpose of the Website, we will comply.


With vendors:
We may engage third-party service providers to help us deliver services, including marketing partners and data management vendors. They may use your Data solely to assist us and must comply with privacy obligations aligned with this Privacy Policy.

Third-party advertising:
We may use information to describe our Website and build advertising relationships with third parties. While we may target ads based on personal or profile information, we will not provide such information to advertisers except as disclosed. Clicking on ads may subject you to the advertiser’s privacy practices.

Service providers:
We may use third parties for services such as emailing, surveys, transaction processing, or analytics. These providers may receive personal information such as your name and email and must maintain confidentiality.

Business transfers:
If we undergo a merger, acquisition, liquidation, or sale of assets, information—including your Data—may be transferred as part of the transaction without prior notice or consent.

Legal disclosures:
We may disclose Data when required by law or when necessary to comply with legal procedures, protect our rights or property, or address threats, fraud, or violations of our terms.


We will not sell or “share” your Data for any unrelated purpose.


Technologies We Use

Our automated processing technologies may include:

Cookies:
Small files placed on your device. You may reject cookies through browser settings, but doing so may limit Website features.

Web beacons:
Small electronic files used to track website engagement or email activity.

Geolocation:
We may use GPS or similar technologies if you permit location access.

Widgets:
We may use widgets or APIs to display our Website content on partner sites.

Other technologies:
Device identifiers, local storage, HTML modifiers, caching methods, and other techniques to recognize devices or browser modules.


Do Not Track:

We attempt to honor Do Not Track settings but cannot guarantee full compatibility across all browsers and technologies.


Your Rights Regarding Data

Depending on applicable laws, your rights may include:

right to access, correct, update, or delete Data

right to object to or restrict processing (may affect Website availability)

data portability rights

right to opt out of marketing communications

right not to be subject to automated decision-making

right to file complaints with regulatory authorities

right to opt out of “sharing” Data for marketing purposes

rights regarding sensitive personal information


We may use verification measures, such as two-factor authentication, before fulfilling requests.


Exercising these rights may limit or eliminate our ability to provide the Website, and may result in termination of access.


You may contact us at contact@nexlence.com to exercise your rights.


Our Compliance Activities


A. EU/UK General Data Protection Regulation (GDPR/UK GDPR)

We comply with GDPR and UK GDPR where applicable.

We are located in Singapore and operate globally. By using our Website or providing us with information, you acknowledge that your information may be processed in Singapore, our other locations, and in the U.S., where our data processors may be located.

EU/EEA or UK residents may request confirmation of whether personal information is held and request access.

B. Other Jurisdictions

We strive to comply with all applicable data protection laws in relevant jurisdictions. If you have questions, contact us at contact@nexlence.com


Security

We make commercially reasonable efforts to process your Data securely. We implement administrative, technical, contractual, and physical safeguards to limit Data access to authorized personnel.


Third-Party Policies

The Website may link to third-party websites or tools. Their privacy policies are beyond our control. Any information you provide to third parties is governed by their policies.

We are not responsible for third-party practices.


Data Retention

We retain Data as long as necessary for stated purposes or legal obligations, which may extend beyond the termination of our relationship with you. Some Data may be retained to prevent fraud, support legitimate business purposes, or comply with legal requirements.

Anonymized Data may be retained indefinitely.


Changes to This Privacy Policy

We may modify this Privacy Policy at any time. Updates will be posted or otherwise communicated. Continued use of the Website after changes constitutes acceptance.


Contact Us

To correct your information, access your data, submit questions, or report concerns, contact us at:
contact@nexlence.com

We will investigate complaints and take appropriate action where warranted.