Singapore launch advances Nexlence’s global CX operating model and introduces X-Force, its human-AI CX productivity platform

Through full-stack localized services, Nexlence supported a leading Chinese short-video platform in achieving compliant operations and improved user experience in Indonesia.

Nexlence released a modern knowledge management system powered by generative AI and advanced information retrieval, addressing long-standing challenges such as outdated content, low search efficiency, and inconsistent knowledge across teams and channels.

Nexlence released a modern knowledge management system powered by generative AI and advanced information retrieval, addressing long-standing challenges such as outdated content, low search efficiency, and inconsistent knowledge across teams and channels.

Built on generative AI and advanced retrieval, Nexlence’s modern knowledge approach helps brands build dedicated knowledge hubs for multi-product support and training—raising service accuracy and customer trust.

Nexlence launches its Lima Delivery Center to strengthen Spanish-language services for Latin America expansion.